Privacy Policy

Coastward Supply Co, LLC— Privacy Policy

Last updated: 1/25/26

Coastward Supply Co, LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or interact with our brand across any platform.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in three main ways:

A. Information You Provide

• Name

• Email address

• Shipping address

• Billing address

• Payment information (processed securely through Shopify Payments)

• Messages sent through our contact forms

B. Information Collected Automatically

When you browse our site, we automatically collect:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on site

• Referring URLs

This helps us improve site performance and user experience.

C. Information from Third‑Party Services

Because we use Shopify, Printful, and Apliiq for commerce and fulfillment, we may receive:

• Order details

• Fulfillment status

• Tracking information

These partners only receive the information necessary to complete your order.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations and shipping updates

• Provide customer support

• Improve our website and product offerings

• Send marketing emails (only if you opt in)

• Prevent fraud and maintain security

• Analyze site traffic and performance

We do not sell your personal information.

3. How Your Orders Are Fulfilled (Printful + Apliiq)

We partner with Printful and Apliiq to produce and ship certain products.

When you place an order, the necessary information is shared with these partners:

• Name

• Shipping address

• Product details

They use this information only to fulfill your order.

They do not use your data for marketing or any unrelated purpose.

4. How Shopify Handles Your Data

Our store is powered by Shopify, which collects and processes:

• Payment information

• Order details

• Checkout data

• Fraud prevention signals

Shopify stores your data securely and complies with industry standards, including PCI‑DSS.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep your cart active

• Remember your preferences

• Analyze site traffic

• Improve your browsing experience

You can disable cookies in your browser settings, but some features may not function properly.

6. Email Marketing

If you subscribe to our newsletter, we may send:

• Product updates

• Launch announcements

• Exclusive offers

• Brand stories and journal posts

You can unsubscribe at any time using the link in any email.

7. How We Protect Your Information

We use industry‑standard security measures to protect your data, including:

• SSL encryption

• Secure checkout via Shopify

• Limited access to personal information

• Secure third‑party processors

No system is 100% secure, but we take every reasonable step to safeguard your information.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Opt out of marketing

• Request a copy of your data

9. Data Retention

We retain your information only as long as necessary to:

• Fulfill your order

• Meet legal obligations

• Maintain business records

You may request deletion at any time.

10. Third‑Party Services We Use

Your data may be shared with trusted partners solely for operational purposes:

• Shopify (checkout + payments)

• Printful (production + fulfillment)

• Apliiq (production + fulfillment)

• Email marketing providers

• Analytics tools (e.g., Squarespace Analytics, Google Analytics)

These partners are required to protect your data and use it only for the services they provide.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The “Last updated” date will always reflect the most recent version.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Info@coastwardsupply.com