Terms of Service

Coastward Supply Co, LLC— Terms of Service

Last updated: 1/25/26

Welcome to Coastward Supply Co (“we”, “us”, “our”). By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

If you do not agree with these terms, you may not use our website or purchase our products.

1. Overview

Coastward Supply Co operates:

• A brand website hosted on Squarespace

• An online store powered by Shopify

• Fulfillment through Printful and Apliiq

These Terms apply to all visitors, customers, and users of our website and store.

2. Online Store Terms

By using our store, you confirm that:

• You are at least 18 years old

• You are using accurate and up‑to‑date information

• You will not use our products for illegal or unauthorized purposes

• You will not violate any laws in your jurisdiction

Any breach of these terms may result in termination of your access.

3. Products & Fulfillment

We offer print‑on‑demand apparel and accessories. Because items are made to order:

• Production times may vary

• Colors may appear slightly different due to screen calibration

• Sizing may vary slightly depending on the garment

• Orders cannot be changed once production begins

Fulfillment is handled by Printful and Apliiq, who produce and ship items on our behalf.

4. Pricing & Payment

All prices are listed in USD unless otherwise stated.

We reserve the right to:

• Change prices at any time

• Correct pricing errors

• Modify or discontinue products

Payments are processed securely through Shopify Payments or other approved payment providers.

5. Shipping & Delivery

Shipping times are estimates and may vary due to:

• Carrier delays

• Weather

• Production volume

• Supply chain issues

Once an order is shipped, tracking information will be provided when available.

We are not responsible for:

• Lost or stolen packages

• Incorrect shipping addresses provided by the customer

6. Returns, Exchanges & Refunds

Because our products are made to order:

• We do not accept returns or exchanges unless the item is defective or damaged.

• If you receive a defective item, contact us within 7 days of delivery with photos.

• Approved replacements will be reprinted and shipped at no cost.

We do not offer refunds for:

• Buyer’s remorse

• Wrong size ordered

• Incorrect address provided

7. Accuracy of Information

We strive to provide accurate product descriptions, images, and details. However:

• Minor variations may occur

• We do not guarantee that all information is error‑free

We reserve the right to correct errors or update information at any time.

8. Intellectual Property

All content on this website — including logos, designs, text, images, and branding — is the property of Coastward Supply Co.

You may not:

• Copy

• Reproduce

• Modify

• Distribute

• Sell

• Use our content without written permission

9. Third‑Party Services

We use third‑party providers to operate our business, including:

• Squarespace (website hosting)

• Shopify (store + checkout)

• Printful (fulfillment)

• Apliiq (fulfillment)

• Email marketing + analytics tools

These providers have their own terms and policies.

We are not responsible for their actions or service availability.

10. Limitation of Liability

To the fullest extent permitted by law:

• Coastward Supply Co is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

• Our total liability will not exceed the amount you paid for the product in question.

11. Prohibited Uses

You may not use our site or products to:

• Violate laws

• Harm others

• Upload malicious code

• Interfere with security features

• Collect data without consent

12. Termination

We may suspend or terminate access to our services at any time for:

• Violations of these Terms

• Fraudulent activity

• Abuse of our systems

13. Changes to These Terms

We may update these Terms of Service at any time.

The “Last updated” date will always reflect the most recent version.

Continued use of our site means you accept the updated terms.

14. Contact Information

For questions about these Terms, contact us at:

Info@coastwardsupply.com